Frequently Asked Questions
What are research peptides?
Research peptides are short chains of amino acids studied exclusively in laboratory settings. All products sold by Venom Research Labs are supplied strictly for in vitro scientific research only and are not intended for human consumption.
Are your products for human use?
No. All products are strictly for laboratory and scientific research purposes only. Not for human or animal consumption, self-administration, or therapeutic use. By purchasing you confirm you are acquiring these compounds for legitimate research purposes only.
What is a Certificate of Analysis (COA)?
A COA is an independent third-party laboratory document verifying the identity, purity, and composition of each peptide batch. Every Venom Research Labs product is tested to 99% purity via HPLC and mass spectrometry. View all COAs on our COA page.
What purity are your peptides?
All Venom Research Labs peptides are independently verified to 99% purity via HPLC and mass spectrometry at accredited third-party laboratories. Batch-specific COA documentation is available for every product.
How are products stored and shipped?
All peptides are supplied as lyophilised freeze-dried powder, stable at room temperature during transit. Stored at -20C in our Sydney warehouse prior to dispatch. Orders ship via Australia Post Express in discreet unmarked packaging.
How long does delivery take?
Orders placed before 12pm AEST on business days are dispatched same day via Australia Post Express. Typically 1-3 business days metro, 2-5 days regional. Tracking provided by email once dispatched.
Do you ship internationally?
We currently ship within Australia only. All orders are dispatched from our Sydney warehouse.
What payment methods do you accept?
We accept major credit and debit cards and cryptocurrency payments. Bank transfer is also available — contact us for details before placing your order.
What is your refund policy?
Due to the nature of our products we do not accept returns once an order is dispatched. If you receive a damaged or incorrect item contact us within 48 hours with your order number and photos and we will arrange a replacement at our discretion.
Can you provide dosage guidance?
No. All products are for research purposes only. We cannot provide dosage guidance, reconstitution instructions for human use, or any information implying human consumption. All information on this site is for scientific and educational reference only.
Are you an Australian company?
Yes. Venom Research Labs is operated by Pioneer Commerce Pty Ltd, an Australian registered company. All stock is held in our Sydney warehouse and dispatched domestically via Australia Post.
Still have a question? Email us at contact@venomresearchlabs.com — we respond within 24 hours.